Shipping policy
Shipping Policy
At Woo Supply, weβre committed to getting your order to you quickly, safely, and with full transparency.
π¦ Processing Times
All orders are processed within 1β2 business days.
Once your order ships, you will receive a confirmation email with tracking information.
During high-volume periods (sales or new drops), processing times may extend by 1β2 days.
π Shipping Times
Estimated delivery windows:
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United States: 5β12 business days
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Canada: 7β14 business days
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UK & Europe: 7β14 business days
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Australia & New Zealand: 7β15 business days
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Rest of World: 10β20 business days
Shipping times may vary depending on your location, customs, and carrier delays.
π² Shipping Costs
We offer flat $5 shipping on all orders.
No hidden fees β simple and upfront.
Woo Supply covers the remaining shipping cost on our end.
π§Ύ Order Tracking
All customers receive real-time tracking once their order is shipped.
Tracking updates may take 24β48 hours to appear after dispatch.
π¦ Lost or Stuck Packages
If your package is delayed, stuck, or shows no movement for 7+ days, contact us:
support@woosupply.store
We will assist with replacements or investigations depending on the situation.
β»οΈ Wrong Address Disclaimer
If you submitted an incorrect address, please email us within 12 hours of placing your order.
We cannot guarantee changes after fulfillment.
ποΈ Delivery Issues
If your item arrives damaged or incorrect, contact support within 48 hours and include:
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Full name
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Order number
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Photos of the item/issue
We immediately resolve these matters for you.
