Shipping policy

Shipping Policy

At Woo Supply, we’re committed to getting your order to you quickly, safely, and with full transparency.


πŸ“¦ Processing Times

All orders are processed within 1–2 business days.
Once your order ships, you will receive a confirmation email with tracking information.

During high-volume periods (sales or new drops), processing times may extend by 1–2 days.


🚚 Shipping Times

Estimated delivery windows:

  • United States: 5–12 business days

  • Canada: 7–14 business days

  • UK & Europe: 7–14 business days

  • Australia & New Zealand: 7–15 business days

  • Rest of World: 10–20 business days

Shipping times may vary depending on your location, customs, and carrier delays.


πŸ’² Shipping Costs

We offer flat $5 shipping on all orders.
No hidden fees β€” simple and upfront.

Woo Supply covers the remaining shipping cost on our end.


🧾 Order Tracking

All customers receive real-time tracking once their order is shipped.
Tracking updates may take 24–48 hours to appear after dispatch.


πŸ“¦ Lost or Stuck Packages

If your package is delayed, stuck, or shows no movement for 7+ days, contact us:
support@woosupply.store

We will assist with replacements or investigations depending on the situation.


♻️ Wrong Address Disclaimer

If you submitted an incorrect address, please email us within 12 hours of placing your order.
We cannot guarantee changes after fulfillment.


πŸ›οΈ Delivery Issues

If your item arrives damaged or incorrect, contact support within 48 hours and include:

  • Full name

  • Order number

  • Photos of the item/issue

We immediately resolve these matters for you.